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Shipping and delivery
Thank you for choosing BabyNeed. We are committed to providing you with a seamless shopping experience. Please review the following information regarding our shipping and delivery process:
Processing time
- Premium Safety Bed : 2 HOURS PROCESSING TIME
- Other products: Once we receive your order, we need approximately 1-3 days to process it and prepare it for shipping.
-Processing time may vary based on product availability, oredr type and other factors.
Delivery time
- Premium Safety Bed : Our Delivery time is between 4 and 10 working days for USA, CAN & AU
-Our average delivery time is between 4 and 10 working days for USA, CAN & AU . (Please note that delivery times may vary depending on destination, shipping method and other factors beyond our control.)
Our shipping rates (United States):
Free Shipping above $100 for Products (4-10 days)
Standard for Products (4-10 days)
Our shipping rates (Canada):
Free Shipping above $100 for Products in stock (4-10 days)
Standard for Products (4-10 days)
Our shipping rates (Australia):
Free Shipping above $100 for Products in stock (4-10 days)
Standard for Products (4-10 days)
-In international delivery, delivery mainly takes 7 to 14 working days, however in some cases it can take up to 20 working days.
*Please note that your order may be delayed due to customs inspections, matters beyond our control. Your understanding in such situations is greatly appreciated. If you have any questions or concerns, please contact us.
Shipping rates
Free shipping over 100$ includes countries: USA, CAN & AU.
Shipping methods and couriers
We use reliable couriers to ensure the safe and timely delivery of your order.
UPS - Fedex
-The specific shipping method and carrier will depend on your location
Tracking your order
Once your order ships, you will receive a tracking number from us to your email address that you provided at checkout.
-You can easily track the progress of your shipment on our website or via the courier's online tracking system. We will give you all the needed information via mail.
Failure to deliver or delayed delivery
While we strive to ensure timely delivery, unforeseen circumstances or logistical issues may occasionally cause delays.
-If you have not received your order within the estimated delivery time, please contact our customer ervice team for assistance.
*If you have further questions or would like clarification regarding our shipping and delivery process, please contact our customer service team at email address: cutomercare@babyneedstore.com